سياسة العلامة التجارية

At Jacqui O Luxe Beauty & Co, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use store and protect your data when you shop with us.

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1. Information We Collect

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When you place an order or interact with our website , we may collect the following information:

Personal Details: Name , email address, phone number and shipping/billing address.

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Payment Information: Processed securely  via third party payment providers (we do not store payment details).

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Order Details: Purchase history, order status and tracking information.

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Website Interaction: Data collected through cookies and analytics to improve user experience. 

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2 . How We Use Your Information

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We use your personal information to:

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- Process and fulfill your orders efficiently 

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- Verify and complete transactions through Wix payments and third party banking services.

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-Send order confirmations, shipping updates and delivery tracking details.

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-Respond to customer service inquiries and provide support

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- Improve our website , services and customer experience.

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3. Payment Security & Third Party Banking

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We use Wix Payments and third party banking services to process all payments securely. This ensures that:

- Your payment details are encrypted and not stored by us.

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- Fraud prevention measures are in place to protect your financial information.

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- Transactions are verified through secure third party systems before approval.

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4. When We Contact You

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- After Purchase: You will receive an order confirmation email and a shipping update once your order is dispatched.

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- Tracking & Delivery: We may send tracking information and order status updates.

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- Customer Support : If there are any issues with your order, we may contact you via email or phone.

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- Marketing (Optional): With your consent , we may send promotional emails about new products, offers and updates. You can opt out at any time.

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5. Data Protection & Security

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We take security seriously and implement safeguards to protect your data , including:

- Secure servers and encryption  technology to prevent unauthorised access.

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- Compliance with GDPR and data protection regulations.

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- Restricted access to personal information within our company.

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6. Cookies & Website Tracking

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We use cookies and tracking technologies to:

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- Improve website functionality and user experience.

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- Analyze traffic and optimize performance.

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- Personalize content and marketing (if consented).

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You can manage your cookie preferences through your browser settings.

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7. Your Rights & Control Over Your Data

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You have the right to:

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- Access,  update,  or delete your personal information.

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- Opt out of marketing emails at any time.

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- Request details about how your data is used.

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For any privacy related inquiries or to request changes to your data, please contact us at hello@jacquioluxebeauty.com.

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8. Changes to This Policy

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We may update this policy as needed to comply with regulations and improve our services. Any changes will be posted on our website.

 

By using Jacqui O Luxe Beauty & Co , you agree to this Privacy & Safety Policy . Thank you for trusting us with your personal information 

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